What is the role of an account manager?

For any company, the account manager is the person who mostly communicates with clients. In doing this, they supervise client connections, address all communications, learn about the clients, and make sure they are content with what the company offers. An account manager collaborates closely with the company’s teams to ensure all client requests are met and problems are solved. Retaining customers and boosting company growth heavily depend on their work. Account managers contribute to long-term business ties in marketing, finance, and tech by searching for upselling or cross-selling opportunities to improve the company’s income.